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Skip Navigation LinksHome > Services > NCEMPA > Customer Service Policies and Procedures
  • ElectriCities Services
  • Programs and Services
    • Overview
    • Contracting Services
    • Gifts and Favors
    • Bidding Procedures
    • Centralized Services
    • Additional Services
    • RFPs
  • Emergency Assistance
  • Economic Development
    • 2013 NCPP Calendar
    • NC Site Search
    • Links & Resources
    • Industry Relocation Form
    • Vendor Application
    • Prime Power Park
    • Available Properties in Benson, NC
    • Developments
  • Government Relations
  • Partners & Resources
  • Corporate Library Resources
  • Safety & Training
    • Overview
    • Schools and Workshops
    • Career Development
    • Career Video Request
  • Marketing
  • NCEMPA
    • Customer Service Policies and Procedures
    • Load Growth
    • Demand Side Generation
    • Load Management Switches Program
    • Solar/PV Library

Customer Service Policies and Procedures

The following are a list of documents available from NCEMPA (North Carolina Eastern Municipal Power Agency). Call (919) 760-6208 if you need assistance with these documents or to report any errors.

Title Size
1_Rights and Responsibilities 70.00 KB Download
2_Establishing & Billing for Services 115.50 KB Download
3_Service Options 61.50 KB Download
5_ Electrica Equipment 59.50 KB Download
4_Discontinuing Service 69.50 KB Download
6_Fee Schedules 121.50 KB Download
7_Construction and Metering Guidelines 88.50 KB Download
8-SAMPLE DOCUMENTS 629.50 KB Download
9a_ Reference Materials 2007, NCGS, NCUC R 280.50 KB Download
9b_Reference Materials 2007 143.00 KB Download
NC Public Power   NCEMPA  NCMPA1
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