2008 RP3 Certification
Congratulations for achieving RP3 certification! I’m sure
you and your staff are delighted to be in such a select group of
certified Reliable Public Power Providers in the United States.
ElectriCities has created a communications campaign to help you
announce this achievement in your community. Included in the attached
packet is a sample press release and two designs for ads, bill inserts
and posters. You can choose either of the designs for use in your
community. Strategic communications staff is able to prepare posters,
8.5 x 11 flyers and bill inserts for local use. ElectriCities can
provide up to five posters and 100 flyers at no cost. Printing of
the bill insert and placement of the ad in local publications will
be the responsibility of the city.
I hope you will take advantage of this opportunity to tout your
achievement. Please contact Rebecca Agner at ext. 6334 or ragner@electricities.org to request communications pieces.
Public Power Promotional Program (P4) Introduction (December 2007)
The P4 program was created to assist member cities and towns reach their local communications goals. P4 provides a designated amount of money for public power communities to promote local communities and their electric utilities. Please see the enclosed fact sheet for reimbursement amounts. After careful review of the existing programs offered by ElectriCities and our statewide communications strategy, P4 was created to maximize the impact of NC Public Power’s statewide and local promotional material.
Memo
P4 Overview (PDF)
P4 Q & A (PDF)
Reimbursement Form (PDF)
2008 City Projects Book (PDF)
2008 Bill Insert Catalog (PDF)
2008 Public Power Puzzle Book (PDF)
Hot Weather/Energy Conservation Plan (August 2007)
Throughout the southeast United States, this August has had more
record-breaking temperatures than any in recent memory. The summer
of 2007 will be recorded as one of the hottest months in history,
with demand for electricity at all-time highs. As your customers
receive bills for their record usage in the next month, we remind
you of several bill inserts available to educate your customers
on the connection between hot weather, increased energy usage and
a higher than usual electric bill. The insert also offers energy
conservation tips.
Two bill inserts are available, “How to Reduce your Electric
Bill” and “We’re Prepared” (for hot weather.)
“How to Reduce your Electric Bill” provides detailed
tips on year-round activities to weatherproof homes. “We’re
Prepared” (for hot weather) offers specific tips for summer
weather.
In addition, consider using advertisements and information posted
in customer service areas to educate retail customers about the
availability of Home Energy Audits, Equal Payment Plans, Budget
Billing and other payment options to assist customers in controlling
their energy costs. ElectriCities staff can provide assistance in
developing these materials.
You can view samples of the communications pieces on the members
only section of the ElectriCities website at www.electricities.com/members/communications.htm.
At this link, you can download a pdf of each insert to include the
content on your website. There is also a page with energy-saving
tips at www.ncpublicpower.com under the “Weatherize Your Home” tab. The page has a
comprehensive list of energy-saving tips that can easily be linked
to your city’s website.
We are ordering large quantities of each bill insert to guarantee
the best cost per item. The Power Agency will cover the cost for
you, we only need to know how many you need. To order bill inserts,
visit the resources page listed above (www.electricities.com/members/communications.htm)
and click on “Order Form.” Or, contact Rebecca Agner
at 1-800-768-7697 ext. 6334 or ragner@electricities.org to place an order.
<<
MEMO >>
"We’re
Prepared” [Hot Weather and Energy Conservation] PDF
“How to Reduce Your
Electric Bill" PDF
<<
ORDER FORM >>
Hot Weather/Energy Conservation Plan (August 2007)
Throughout the southeast United States, this August has had more
record-breaking temperatures than any in recent memory. The summer
of 2007 will be recorded as one of the hottest months in history,
with demand for electricity at all-time highs. As your customers
receive bills for their record usage in the next month, we remind
you of several bill inserts available to educate your customers
on the connection between hot weather, increased energy usage and
a higher than usual electric bill. The insert also offers energy
conservation tips.
Two bill inserts are available, “How to Reduce your Electric
Bill” and “We’re Prepared” (for hot weather.)
“How to Reduce your Electric Bill” provides detailed
tips on year-round activities to weatherproof homes. “We’re
Prepared” (for hot weather) offers specific tips for summer
weather.
In addition, consider using advertisements and information posted
in customer service areas to educate retail customers about the
availability of Home Energy Audits, Equal Payment Plans, Budget
Billing and other payment options to assist customers in controlling
their energy costs. ElectriCities staff can provide assistance in
developing these materials.
You can view samples of the communications pieces on the members
only section of the ElectriCities website at www.electricities.com/members/communications.htm.
At this link, you can download a pdf of each insert to include the
content on your website. There is also a page with energy-saving
tips at www.ncpublicpower.com under the “Weatherize Your Home” tab. The page has a
comprehensive list of energy-saving tips that can easily be linked
to your city’s website.
We are ordering large quantities of each bill insert to guarantee
the best cost per item. The Power Agency will cover the cost for
you, we only need to know how many you need. To order bill inserts,
visit the resources page listed above (www.electricities.com/members/communications.htm)
and click on “Order Form.” Or, contact Rebecca Agner
at 1-800-768-7697 ext. 6334 or ragner@electricities.org to place an order.
<<
MEMO >>
"We’re
Prepared” [Hot Weather and Energy Conservation] PDF
“How to Reduce Your
Electric Bill" PDF
<<
ORDER FORM >>
Hot Weather/Energy Conservation Plan (August 2007)
Throughout the southeast United States, this August has had more
record-breaking temperatures than any in recent memory. The summer
of 2007 will be recorded as one of the hottest months in history,
with demand for electricity at all-time highs. As your customers
receive bills for their record usage in the next month, we remind
you of several bill inserts available to educate your customers
on the connection between hot weather, increased energy usage and
a higher than usual electric bill. The insert also offers energy
conservation tips.
Two bill inserts are available, “How to Reduce your Electric
Bill” and “We’re Prepared” (for hot weather.)
“How to Reduce your Electric Bill” provides detailed
tips on year-round activities to weatherproof homes. “We’re
Prepared” (for hot weather) offers specific tips for summer
weather.
In addition, consider using advertisements and information posted
in customer service areas to educate retail customers about the
availability of Home Energy Audits, Equal Payment Plans, Budget
Billing and other payment options to assist customers in controlling
their energy costs. ElectriCities staff can provide assistance in
developing these materials.
You can view samples of the communications pieces on the members
only section of the ElectriCities website at www.electricities.com/members/communications.htm.
At this link, you can download a pdf of each insert to include the
content on your website. There is also a page with energy-saving
tips at www.ncpublicpower.com
under the “Weatherize Your Home” tab. The page has a
comprehensive list of energy-saving tips that can easily be linked
to your city’s website.
We are ordering large quantities of each bill insert to guarantee
the best cost per item. The Power Agency will cover the cost for
you, we only need to know how many you need. To order bill inserts,
visit the resources page listed above (www.electricities.com/members/communications.htm)
and click on “Order Form.” Or, contact Rebecca Agner
at 1-800-768-7697 ext. 6334 or ragner@electricities.org
to place an order.
<<
MEMO >>
"We’re
Prepared” [Hot Weather and Energy Conservation] PDF
“How to Reduce Your
Electric Bill" PDF
<<
ORDER FORM >>
Consumer Education (Energy Prices) and Winter Preparedness Plan
Several new customer communications are available to member cities
to help communicate information about current energy issues and
how energy markets affect electric bills. More
Information(DOC) >>
What You Should
Know About Electric Rates - for NC's Eastern Cities
Q
and A for city staff and officials(DOC) >>
Customer communications pieces include:
"The Facts About Energy Costs and Your Electric Bill”
PDF[available in bill insert, advertisement and poster]
“What
You Don't Know Can Cost You" PDF (space heater use) [available
in bill insert, advertisement and poster]
“How to Reduce Your
Electric Bill" PDF [available in bill insert, advertisement
and poster]
<<
NCEMPA ORDER FORM >>
Hot Weather/Energy Conservation Plan and Hurricane Preparation
Plan
A new bill insert is available to member cities to help communicate
the effects of hot weather on electric bills. The bill insert alerts
customers to the connections between hot temperatures, high usage
and higher than usual electric bills. Additionally, tips for energy
conservation are presented.
The hurricane preparedness bill insert alerts customers to the hurricane
season and provides a checklist to prepare before a hurricane hits.
More (DOC) >>
Customer communications pieces include:
"We’re
Prepared” [Hot Weather and Energy Conservation] PDF
“We’re Prepared” [Hurricane Season] PDF
“How to Reduce Your
Electric Bill PDF
<< NCEMPA AND NCMPA1 ORDER FORM >>
<<
NON POWER AGENCY ORDER FORM >>
General Energy Conservation Plan for NCEMPA Member Cities
A new bill insert is available to member cities to help communicate
the recent rate increase due to the increased cost of natural gas.
The bill insert can be customized to each city individually, and
will be provided to cities camera or print-ready, for placement
in the local newspaper or printing of bill inserts.
Memo Update-January 9 (DOC) >>
As you know, energy costs are expected to increase this winter as
a result of the increasing costs of fossil fuels, transportation
and damage in the Gulf Region. We are available to help you communicate
these increased costs to your electric customers, preferably before
the cold temperatures. More
(DOC) >>
The plan has several parts, including information to help city
officials communicate with customers and local press. Information
for city officials includes:
Talking
Points (DOC)
Opinion Editorial (DOC)
Technical
Piece (DOC)
In addition, several customer communications have been created
to help you educate customers about energy conservation and the
reasons for energy cost increases. Customer communications pieces
include:
"The
City of Example" Wants You to Prepare" draft bill insert (PDF)
"NC
Public Power Communities Want You to Prepare" bill insert (PDF)
"NC Public Power
Communities Want You to Prepare" advertisement (PDF)
"What You Don't
Know Can Cost You" bill insert (PDF)
"What You Don't Know
Can Cost You" advertisement (PDF)
"How to Reduce Your Electric
Bill" bill insert (PDF)
<< NCEMPA ORDER FORM >>
top
General Energy Conservation Plan for NCMPA1 Member Cities and
Non-Power Agency Cities
As you know, energy costs nationwide are expected to increase this
winter as a result of the increasing costs of fossil fuels, transportation
and damage in the Gulf Region. In the east, NCEMPA member cities
are facing increased costs for electric customers. In response,
we have created a plan with bill inserts and advertisements to assist
with customer communication. Although NCMPA1 member cities will
not see a wholesale rate increase due to these factors, now is a
good time to deliver an energy-conservation message to your customers.
More (DOC) >>
A bill insert has been created to help communicate the advantages
of high-efficiency heat pumps. Also, a bill insert with general
energy conservation tips is currently available. To view the inserts,
click on the link below. To order bill inserts, print the order
form below and fax to the number listed on the form.
"What You
Don't Know About Today's High-Efficiency Heat Pumps" bill insert
(PDF)
"How to Reduce Your Electric
Bill" bill insert (PDF)
<< NCMPA1 ORDER
FORM >>
<< NON-POWER AGENCY
ORDER FORM >>
top
How Coal Prices Affect Electric Rates
NCEMPA cities recently faced a 5 percent energy rider due to the
increased cost of coal. ElectriCities' Communications developed
several communications pieces to help city officials communicate
this information to their community.
"How
Coal Prices Affect Electric Rates" bill insert
Resources for city
officials
Additional
information about coal price issue
top
Storm and Emergency Communications Plan
The Emergency and Storm Communications Plan was created to assign
responsibilities to personnel, set realistic goals for the media
and develop guidelines to provide communications to all critical
audiences during power outages. The plan is intended for use during
outages due to severe weather and other widespread outages due to
non-weather emergencies.
The plan includes sample press releases for use throughout outages.
Storm
and Emergency Communications Plan
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