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Who to Call When You Experience a Power Outage


If you live in one of our member communities or receive electric service from one of them, use one of the following numbers to report a power outage.

City/Town   Number to Call

Albemarle

  704/984-9605 (9-5)
704/984-9679 (after business hours)

Apex

  919/362-8661 (Apex Police)

Ayden

  252/746-7015

Belhaven

  252/943-2242

Benson

  919/894-2091

Black Creek

  252/243-0441

Cherryville

  704/435-1717

Clayton

  919/553-4611 (Clayton Police)

Concord

  704/920-5355

Dallas

  704/922-3176 (9-5)
704/922-3131 (after business hours)

Drexel

  919/438-5500 (Sheriffs Dept.)

Edenton

  252/482-4444

Elizabeth City

  252/335-2196

Farmville

  252/753-4111

Fayetteville

  910/678-7400

Forest City

  828/245-5555

Fountain

  252/749-2999

Fremont

  919/731-1481

Gastonia

  704/866-6823

Granite Falls

  828/396-3358 (Police dept.)

Greenville Utilities

  252/551-1567

Hamilton

  252/798-9701 (Mayor)
252/798-3701 (Commissioner)
252/798-8541 (Clerk)

Hertford

  252/426-5751

High Point

  336/883-3111

Hobgood

  252/826-3233

Hookerton

  252/341-1445

Huntersville

  704/892-7426

Kings Mountain

  704/730-2125

Kinston

  252/939-3282

LaGrange

  252/566-3400

Landis

  704/857-2411

Laurinburg

  910/276-3211

Lexington

  336-248-2337

Lincolnton

  704/736-8940 (8-5)
704/735-8202 (after business hours)

Louisburg

  919/496-3406 ( 8:30 -5)
919/496-4290 (after business hours)

Lumberton

  910/671-3865

Macclesfield

  252/236-1153 (9-5)
252/827-4791 (after business hours)

Maiden

  828/428-5005 or 704/735-5990

Monroe

  704/282-4600 or 704/282-4700

Morganton

  828/438-5277

New Bern

  252/636-4070

Newton

  828/465-7430

Pikeville

  919/738-1152

Pinetops

  252/827-5014

Pineville

  704/889-2291

Red Springs

  910/843-5655 or 910/843-5849

Robersonville

  252/792-8151

Rocky Mount

  252/972-1278

Scotland Neck

  252/826-5727

Selma

  919/965-8189 (Police dept.)

Sharpsburg

  252/977-0004

Shelby

  704/484-6866

Smithfield

  919/934-1117

Southport

  800/682-5309 (Brunswick Electric Membership Cooperative)

Stantonsburg

  252/238-3534

Statesville

  704/878-3479

Tarboro

  252/641-4247

Wake Forest

  919/604-9418

Walstonburg

  252/753-5258 or 252/753-8524

Washington

  252/975-9320

Wilson

  252/399-2444

Windsor

  252/794-5330

Winterville

  252/757-5322

 

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Started back in '86, the Emergency Assistance Program works by dispatching crews from cities that have not been impacted by the storm or have already restored most of their outages to cities that need extra help.
Disaster Preparedness Plan
How to develop a disaster preparedness plan for your Public Power utility.
When the lights go out...
Learn more about the steps your Public Power utility takes when restoring power to your home.