Utility Operations Manager

Post Date
January 3, 2019

Expiration Date

Wilson, N.C.

City of Wilson

Job Summary

The purpose of this position is to plan, organize, direct and review the activities of the Utilities Department and supervise and participate in a wide range of maintenance and repair related projects involving public utility operations, in compliance with all applicable Regulatory operational, procedural and budget guidelines.

The Utility Operations Manager will develop and implement City of Wilson programs, including but not limited to: job and safety training; infiltration/Inflow prevention; OSHA compliance; annual budget preparation; representation of the City to outside agencies and customers; prepare routine reports and perform cost analysis; employee development; and project prioritization and recommendations.

Primary Responsibilities

  • Serves as a member of the Utilities Department’s management team and participates in the development and implementation of the City’s goals, objectives, priorities, policies and procedures, project prioritization, and problem resolution.
  • Plans, directs, coordinates, supervises and reviews the work of assigned crews engaged in maintenance, repair, installation and construction.
  • Reviews, approves and may prepare requisitions for necessary equipment, material and supplies.
  • Prepares equipment and bid specification documents.
  • Completes and maintains a variety of records and reports including time and materials records, work reports, and cost records.
  • Supervises trains, instructs, and motivates employees.
  • Recommends and enforces safety requirements and inspects against those standards; assists in maintaining Material Safety Data Sheets (M.S.D.S.) records.
  • Represents the City in resolution of citizen inquiries and complaints and suggests corrective actions.
  • Studies maintenance functions and recommends improvements.
  • Processes and resolves employee grievances.
  • Reviews and advises staff at various phases of work and gives them specific support as needed.
  • Discusses work progress and ascertains the amount of materials, supplies and staffing level needed.
  • Prepares budget estimates and other staff reports.
  • Evaluates staff’s performance and prepares performance evaluation reports in a timely manner.
  • Monitors maintenance, repair, and capital improvement budgets of project sites to evaluate work progress, process, and quality.
  • Resolves work problems; determines additional needs;
  • Assures continuous support and follow-up.
  • Schedules, plans and coordinates staffing levels, equipment and supplies to complete designated tasks within established budget parameters.
  • Assigns, reviews, and evaluates the work of staff for accuracy, suitability, and completeness.
  • Coordinates projects with other departments, agencies, developers and/or property owners.
  • Develops notification letters and other public information documents as appropriate.
  • Remains abreast of current trends and technology in areas of responsibility and applies to assigned functional area of responsibility.
  • Performs other duties as requested.

Job Requirements

Education/Experience Requirements

Graduation from an accredited four-year college or university is highly desired. Formal education may be waived if there is demonstrated utility management experience with at least six (6) years experience in a supervisory/management position; and five (5) years of increasingly responsible experience in public works maintenance and repair, including at least two (2)years of administrative and supervisory responsibility.

Knowledge Requirements

  • Knowledge of the engineering and operational fundamentals for electric distribution systems.
  • Knowledge of local, state, and federal laws and regulations pertaining to utilities.
  • Knowledge of local government budgeting, financial management and purchasing practices.
  • Knowledge of utility rate design and application.
  • Skill in analyzing data and making decisions.
  • Possession of or ability to readily obtain a valid driver’s license issued by the State of North Carolina for the type of vehicle or equipment operated.
  • Certification as a Professional Engineer or Engineer in Training.

To learn more about this job or to apply online, click here.

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1427 Meadow Wood Blvd
Raleigh, NC 27604

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Lexington, NC 27292