Pre-Conference Sessions — Monday, August 12

9:00 a.m. – 5:00 p.m.

Registration and Silent Auction Opens
Fairfax and James River Pre-function

9:00 a.m. – 3:00 p.m.

Various Pre-Conference Training Classes and Working Groups

Email announcements will be sent, and the Program will be updated as meetings are confirmed

9:00 a.m. – 11:00 a.m.

Leadership Training
Randolph Room
Maureen Bertolo

9:00 a.m. – 9:50 a.m.

Understanding the Electric Vehicle Opportunity
Tazewell Room
Phil Bisesi

10:00 a.m. – 10:50 a.m.

Media Training for Municipal Staff
Colston Room
Joyce Fitzpatrick

Continuous Individual Media Training Sessions will be scheduled throughout the conference in the Wareham Room

11:00 a.m. – 11:45 a.m.

Sponsor Led Breakout Sessions
XXX Room – TBD
XXX Room – TBD
XXX Room – TBD

12:15 p.m. – 1:00 p.m.

Sponsor Led Breakout Sessions
XXX Room – TBD
XXX Room – TBD
XXX Room – TBD

1:00 p.m. – 3:00 p.m.

Retail Customer Survey Results and Competitive Marketing
Randolph Room
Kelsey Lawhead and Andrew Fusco

2:00 p.m. – 3:00 p.m.

Legislative Steering Committee
Colston Room
David Barnes

   

Official Start of Conference — Monday, August 12

3:15 p.m. – 4:50 p.m.

Opening General Session
James River Grand Ballroom

Customer Centricity
Gerry O’Brion

Recognition of Sponsors

5:00 p.m. – 6:30 p.m.

Sponsors Reception
Burwell Ballroom

   

Tuesday, August 13

6:30 a.m. – 8:00 a.m.

Breakfast in Elements 1010

7:30 a.m. – 5:00 p.m.

Registration and Silent Auction Open
Fairfax & James River Ballroom Pre-Function

8:00 a.m. – 9:20 a.m.

General Session I
James River Grand Ballroom

General Session – CEO Address
Roy Jones, Chief Executive Officer, ElectriCities of NC

APPA Address
Sue Kelly, CEO & President, American Public Power Association

Managing Your Municipal Electric Utility – Panel
Sue Kelly, CEO & President, American Public Power Association
Grant Goings, City Manager, City of Wilson, NC
Jimmy Bagley, Assistant City Manager, City of Rock Hill, SC
Roy Jones, CEO, ElectriCities of NC (Moderator)

9:45 a.m. – 10:00 a.m.

Break

10:00 a.m.  – 10:50 a.m.

General Session II
James River Grand Ballroom

The Passion Conversation: Sparking and Sustaining Word of Mouth
John Moore

11:05 a.m. – 11:55 a.m.

Breakout Session 1 (Tracks 1 -3)

Track 1: Customer Engagement
James River Grand Ballroom
John Moore

Track 2: Workforce Development
Tazewell Room
Kathryn Castelloes

Track 3: New River Light & Power AMI and Data Analytics
Randolph Room
Ed Miller and Diana Wilcox

12:15 p.m. – 1:30 p.m.

Breakout Session 2 (Tracks 4-6) with Box Lunch

Track 4: Elected Officials’ Moderated Discussion
James River Grand Ballroom
Strategic Direction of Public Power

Track 5: City Managers’ Moderated Discussion
Randolph Room
Strategic Direction of Public Power

Track 6: Key City Staff Moderated Discussion
Tazewell Room
Strategic Direction of Public Power

1:30 p.m. – 2:00 p.m.

Dessert Break in Sponsor Hall
Burwell Ballroom

2:10 p.m. – 3:45 p.m.

General Session III
James River Grand Ballroom

Legislative Update
David Barnes, Chief Legal and Ethics Officer, ElectriCities of NC

Moderated Discussion Summary and Open Forum
Matt Schull, Chief Operating Officer, ElectriCities of NC

4:00 p.m.

Silent Auction Closes

4:30 p.m. – 5:30 p.m.

Networking Social Hour
Burwell Ballroom

   

Wednesday, August 14

6:45 a.m. – 8:30 a.m.

Breakfast Buffet in Elements 1010

8:30 a.m. – 9:15 a.m.

General Session IV
James River Grand Ballroom

Board Chair Remarks
Jim Gallagher, Gastonia

Lifetime Achievement Award
Dan Brown, Morganton

9:30 a.m. – 10:20 a.m.

Breakout Session 3 (Tracks 7-9)

Track 7: Key Accounts
James River Grand Ballroom
Mike Mozingo

Track 8: Assessing Your Long-Term Competitiveness
Tazewell Room
Andrew Fusco

Track 9: Empowering Customers through Rates
Randolph Room
Jon Rynne

10:20- a.m.– 10:40 a.m.

Break

10:40 a.m. – 12:00 p.m.

Closing General Session
James River Grand Ballroom

Leading and Developing High Performance Teams
Amilya Antonetti

Closing Summary
Roy Jones, Chief Executive Officer, ElectriCities of NC

12:00 p.m.

Adjourn

6:30 p.m. – 9:30 p.m.

Casino and Game Night Dinner
James River Grand Ballroom
Resort-Casual Attire

   
   
   
   

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