Connections Summit 2024 is next month! Join us and fellow public power leaders March 12-14 in Cary, N.C. – Register today!

Municipal Substation School (ELT 221)

When the 2018 Municipal Substation School gets underway, students will have an opportunity to learn about the operation and basic maintenance of substations. By participating in this school, students will be better prepared to ensure the safety of their co-workers and themselves. Students will learn to recognize and eliminate hazards they encounter in the course of their jobs. The information covered is sure to guide each participant toward a safer and more fulfilling career.

 

Making a Connection: Communicate with R.E.S.P.E.C.T.

This self-reflective, interactive, practical learning experience will include the following content:
⦁ Making a Connection Model
⦁ Keys to Showing R.E.S.P.E.C.T. Receptiveness
⦁ Words, Actions and Behaviors
⦁ Emotional Control
⦁ Personal Triggers and Self-Management Strategies
⦁ Sincerity in Words and Actions
⦁ Personal Responsibility
⦁ Communicate with Ownership
⦁ Personal Responsibility Model
⦁ Encourage Engagement
⦁ Words, Actions and Behaviors
⦁ Care About Others
⦁ Positive Attitude: Self-Reflection and Best Practices
⦁ Understanding and Managing Behaviors: Triggers, Root Causes, Response Choices and Possible Outcomes
⦁ Listen for Understanding: Strengths, Challenges and Strategies
⦁ Trustworthiness: Give it and Get it!
⦁ What it looks like – Best Practices
⦁ Practice: Giving and Accepting Feedback

Making a Connection: Think Before You Speak!

This self-reflective, interactive, practical learning experience will include the following content:
 Connecting Through Style Preferences
⦁ Making a Connection Assessment, Style Descriptions and Strategies
⦁ Practical Application: Making a Personal Connection
⦁ Learning Styles: Overview
⦁ What’s My Learning Style?: Assessment, Adapting Cues and Strategies
⦁ Practical Application: Making a Personal Connection

 Formulate Impactful and Respectful messages
⦁ I.D.O. Think Before I Speak Model
⦁ Use Respectful and Engaging Language: Self-Reflection: Have I Ever?
⦁ Tips for Managing Social Media
⦁ Practical Applications: Find the Errors and Re-write the Message
⦁ Practical Application: Difficult Conversation The W.I.N.S. Model