Communicating to your customers

Bill inserts are an excellent way to communicate important information to your customers. ElectriCities’ communications staff has created general inserts to address the most requested topics. For more information, contact Shane Poteete at 919-760-6280. To view the inserts in more detail, click the link to view or download a PDF version of the insert.

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    North Carolina Public Power illuminates the homes and workplaces of over 1.2 million people, that's a population larger than Charlotte and Raleigh combined. Public power brings value to North Carolina communities. This bill insert details how.

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    The extreme temperatures of winter and summer aren't the only times of year you can reduce your energy costs. Share these helpful tips with your customers.

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    North Carolina Public Power illuminates the homes and workplaces of over 1.2 million people, that's a population larger than Charlotte and Raleigh combined. Public power brings value to North Carolina communities. This bill insert details how.

    Click to view PDF.
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    Portable home generators can be lifesavers on those rare occasions a utility customer loses power. This new insert provides simple tips that will help prevent accidental injury to homeowners and utility workers who are trying to restore power to homes.

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    Educates customers about space heater use and discourages customers from using space heaters to heat large areas. The insert also includes money-saving energy conservation tips.

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    This new insert provides practical tips for your utility customers to save money on their electric bills during the winter. Contact us to order the free, limited-edition poster based on this bill insert for display!

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    North Carolina is changing how electricity is taxed. The NC General Assembly voted last year to change the way electricity is taxed. This change affects all electric customers in North Carolina. This bill insert explains the changes in detail.

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    Tampering with an electric meter is dishonest, dangerous and against the law. This insert warns customers of the dangers of meter tampering and informs them what to do if they see someone tampering with a utility meter.

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    If you think copper theft is a victimless crime, you'd be dead wrong.

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    Get the scoop on how you can lower your bill with these free tools. Contact us to order the free, limited-edition poster based on this bill insert for display!

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    Learn how to keep your electric bill from burning through your budget. Contact us to order the free, limited-edition poster based on this bill insert for display!

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    Understanding how much your household appliances cost will help you manage your bill.

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    The Load Management Switch Program is an excellent way to keep costs down for consumers while reducing the load required of public power providers. This bill insert explains how the program works and answers questions frequently asked by utility customers.

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    Once your utility customers read this new insert, they will know how to conserve energy and lower energy costs in their homes. This comprehensive bill insert reinforces information presented in the new energy-efficient videos hosted by Residential Energy Auditors Brian McGinn and John Keever!

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    This newly updated insert will educate your utility customers on the immediate energy-saving and monetary benefits of switching to Compact Fluorescent Lamps (CFLs). Contact us to order the free, limited-edition poster based on this bill insert for display!

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    Help your customers track their usage by understanding the difference between analog and digital meters and how they measure usage in kilowatt-hours. Contact us to order the free, limited-edition poster based on this bill insert for display!

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  • Please fill out the following form to request bill inserts:

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