Communicating to your customers

Bill inserts are an excellent way to communicate important information to your customers. ElectriCities’ communications staff has created general inserts to address the most requested topics. For more information, contact Shane Poteete at 919-760-6280. To view the inserts in more detail, click the link to view or download a PDF version of the insert.

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    NEW INSERT! The extreme temperatures of winter and summer aren't the only times of year you can reduce your energy costs. Share these helpful tips with your customers.

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    Storm preparation is key to ensuring your customers are safe. This bill insert provides helpful tips to follow before, during, and after a hurricane.

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    Portable home generators can be lifesavers on those rare occasions a utility customer loses power. This insert provides simple tips that will help prevent accidental injury to homeowners and utility workers who are trying to restore power to homes.

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    Educates customers about space heater use and discourages customers from using space heaters to heat large areas. The insert also includes money-saving energy conservation tips.

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    This insert provides practical tips for your utility customers to save money on their electric bills during the winter.

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    NEW DESIGN! Tampering with an electric meter is dishonest, dangerous, and against the law. This insert warns customers of the dangers of meter tampering and informs them what to do if they see someone tampering with a utility meter. (Updated 2019)

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    If you think copper theft is a victimless crime, you'd be dead wrong.

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    Get the scoop on how you can lower your bill with these free energy saving tools. (Updated 2019)

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    Learn how to keep your electric bill from burning through your budget.

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    Understanding how much your household appliances cost will help you manage your bill. (Updated 2019)

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    The Load Management Switch Program is an excellent way to keep costs down for consumers while reducing the load required of public power providers. This bill insert explains how the program works and answers questions frequently asked by utility customers.

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    Once your utility customers read this new insert, they will know how to conserve energy and lower energy costs in their homes. (Updated 2019)

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    NEW INSERT! This newly updated insert will educate your utility customers on the immediate energy-saving and monetary benefits of switching to Light-Emitting Diode (LED) bulbs. (Updated 2019)

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    Help your customers track their usage by understanding the difference between analog and digital meters and how they measure usage in kilowatt-hours.

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  • Please fill out the following form to request bill inserts:

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