7 - 8:15 a.m.
Breakfast Buffet
8:30 - 9:45 a.m.
The Future of Natural Gas in the U.S.; Michael Gehring, Director, Portfolio Management & Analytics, The Energy Authority
10 - 11 a.m.
Breakout Sessions
Understanding Electricity Supply; Garrett Cole, Vice President, Power Supply, GDS Associates, Inc.
Maximizing Impact: How an Economic Benefit Study Reveals the Value Your Utility Provides; Rhonda Barwick, City Manager, City of Kinston; Karen Maclaga, Senior Renewable Energy Portfolio Manager, ElectriCities
Together We Shine: The Enduring Strength of Municipal Power Systems; Craig Batchelor, Manager, Safety and Training, ElectriCities; Sherri Callery, Manager, Grid Innovation, ElectriCities
11:15 a.m. - 12:15 p.m.
Breakout Sessions
Community Engagement: Creating Satisfied Customers and Strengthening Public Power; Deb Clark, Supervisor, External Communications, ElectriCities; Rhian Ray, Manager, Government Affairs, ElectriCities
Building Best-in-Class Utilities through RP3 & SEP; Ji Yoon Lee, Manager, Research & Development, American Public Power Association; Sherri Callery, Manager, Grid Innovation, ElectriCities; Dale Odom, Manager, Retail Energy Services, ElectriCities
Workforce Planning that Works; Bob Welsh, Partner, Leverage HR; Bryan Miller, Consultant, Leverage HR
12:15 - 1 p.m.
Networking Lunch
1 - 2 p.m.
Breakout Sessions
Empower Your Impact: Understanding Your Role in Economic Development Success; Jim Blair, Managing Director, Navigator Consulting; Tyler Berrier, Director of Electric Utilities, City of High Point; Mayor Costi Kutteh, City of Statesville; Jennifer Lantz, Executive Director, Wilson Economic Development Council; Sally Sandy, City Manager, City of Morganton
How a Customer Survey Impacts Customer Satisfaction; Kelsey Lawhead, Vice President, Customer Programs & Strategy, ElectriCIties; Nikki Poe, Supervisor, Program Development, ElectriCities
Leading to Create a Culture of Success; Bob Welsh, Partner, Leverage HR; Bryan Miller, Consultant, Leverage HR
2 - 2:30 p.m.
Dessert Break
2:30 - 3:45 p.m.
Updates from APPA President and CEO, Scott Corwin
3:45 - 5:30 p.m.
Networking Reception
