The Value of Public Power
1.6 million. That's the number of people whose homes
and workplaces are illuminated by public power in North Carolina
1.6 million. That's the number of people whose homes
and workplaces are illuminated by public power in North Carolina
There is tremendous value in public power, and it’s so much bigger than just energy. It’s the lifeblood that enables growth within communities, driving them towards progress, while helping them celebrate their rich histories.
It provides local control that allows them to prioritize local needs when making important decisions. It also connects them to the network of public power communities across the country, giving them a broad support system and access to greater resources than they would otherwise have on their own.
With access to these resources, public power communities pride themselves on delivering the exceptional reliability and superior service that their customers expect.
When Hurricane Helene made landfall in North Carolina, it left extreme flooding, outages, and destruction in its wake. Public power utility workers from across the state banded together to support the affected communities and restore power as quickly as possible.
ElectriCities helps members grow their teams’ skills through training and professional development. Customer Service courses and certification opportunities focus on practical skills like addressing customer bill questions and directing customers to available resources, helping utility staff build confidence and better serve the neighbors who count on them every day.