Storms are among the most disruptive events our communities face.
Hurricanes, ice storms, high winds, and flooding can cause tremendous destruction, not to mention significant power outages. And without power, recovery comes to a screeching halt.
Our Emergency Assistance Program organizes support resources to ensure we are prepared with the right crews and equipment before disaster strikes. And in times of emergency, we work with communities to organize restoration efforts to ensure those efforts are directed to exactly where they’re needed. The program provides a network of support in times of trouble, bringing communities together to restore, rebuild, and get the power back on safely.
We also offer career development, safety training, field crew audits, and accident investigations for member cities. These services help our members elevate their safety measures, so their crews stay safe while working to keep the power on.
When emergencies happen, we are ready to act
from across the state
providing resources & support
hour average response
time during outages
faster outage resolution
times than the national average
How to prepare for winter weather
Winter storms and freezing temperatures impact homeowners every year. Here are a few tips that can help you avoid damage:
- Clear dead limbs and trees from around your house
- Call your local utility if you notice limbs resting on power lines
- Let faucets drip when the temperature drops below 35 degrees to prevent pipes from freezing
- Call your local utility immediately if the power goes out
Share Available Disaster Resources
This hit home. I have a totally different appreciation for having this service because, without it, I don’t know what we would have done.
Leon Maynor, City Councilman
Lumberton, North Carolina