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Crisis Communication Resources

Resources for Communicating in a Crisis

Each day as we read the headlines, skim newsletters, and check our social media, we’re reminded of the importance of effective communication – especially in a crisis. Now more than ever, we are needing to expect the unexpected. But preparing for a crisis – and communicating through one – can be a difficult task when any number of crises could be lurking around the corner.

While we may not be able to prepare for every crisis scenario, we can do our best to be prepared for any crisis scenario. The following resources have been compiled to help think through best practices in preparing for, communicating through, and rebuilding after a crisis. Whether you’re faced with a local, statewide, national, or global event, we hope these resources will help you consider and form your communications plans.

The below resources were compiled as part of a Crisis Communications 101 Webinar held for members.

Included in the link below are the following:

  • Presentation slides from Crisis Communications 101 Webinar
  • APPA Crisis Communications Plan Template
  • Cision Managing Communications in a Crisis One-Sheeter

Download the Resources