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Cancellation Policy

Attendee Cancellation Policy: A letter or e-mail requesting a refund should include the registrant’s name, address and to whom the refund should be made payable. The full amount of the registration fee, minus a $50 cancellation fee will be refunded if written notice is received by ElectriCities at least one week prior to the conference. The cancellation deadline is August 12, 2020. No refunds will be made after that date; however, substitutions will be permitted. Refunds will be issued approximately six to eight weeks after the event.

Registration Substitution Policy: Substitutes are permitted. Please make requests to Kim Hedbawny either by email khedbawn@electricities.org or by phone 919-760-6308.

Sponsor Cancellation Policy: A letter or e-mail requesting cancellation should include the company’s name, address and to whom the refund should be made payable must be received by July 15, 2020. The full amount of the registration, minus a $100 cancellation fee will be refunded if written notice is received by ElectriCities prior to the sponsor deadline of July 15, 2020.. No refunds will be made after that date. Refunds will be issued approximately six to eight weeks after the event.

Notification of cancellation should be sent in writing or by email to:
Kim Hedbawny
ElectriCities of North Carolina, Inc.
1427 Meadow Wood Blvd.
Raleigh, NC 27604
Fax: 919-760-6308
Email: khedbawn@electricities.org

Cancellation of Hotel: Hotel reservations are the responsibility of each individual attendee. Cancellations should be made directly with the Marriott Grande Dunes. Attendees have up to 7 days prior to arrival to cancel or modify existing reservations. Any changes after that time will result in a charge of one night’s room and tax fees.

Other Travel Reservations: ElectriCities is not responsible for any charges or cancellation fees assessed by airlines, etc.

Cancellation of Event Policy: In the event that the conference is cancelled by ElectriCities or the hotel, all registration and sponsorship fees will be 100% refunded.

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