Making a Connection: Communicate with R.E.S.P.E.C.T.

This self-reflective, interactive, practical learning experience will include the following content:
⦁ Making a Connection Model
⦁ Keys to Showing R.E.S.P.E.C.T. Receptiveness
⦁ Words, Actions and Behaviors
⦁ Emotional Control
⦁ Personal Triggers and Self-Management Strategies
⦁ Sincerity in Words and Actions
⦁ Personal Responsibility
⦁ Communicate with Ownership
⦁ Personal Responsibility Model
⦁ Encourage Engagement
⦁ Words, Actions and Behaviors
⦁ Care About Others
⦁ Positive Attitude: Self-Reflection and Best Practices
⦁ Understanding and Managing Behaviors: Triggers, Root Causes, Response Choices and Possible Outcomes
⦁ Listen for Understanding: Strengths, Challenges and Strategies
⦁ Trustworthiness: Give it and Get it!
⦁ What it looks like – Best Practices
⦁ Practice: Giving and Accepting Feedback

Who Should Attend

Individuals at all levels and functions within the workplace seeking to enhance their overall communication skills.