Connections Summit 2024 is next month! Join us and fellow public power leaders March 12-14 in Cary, N.C. – Register today!

Making a Connection: Communicate with R.E.S.P.E.C.T.

This self-reflective, interactive, practical learning experience will include the following content:
⦁ Making a Connection Model
⦁ Keys to Showing R.E.S.P.E.C.T. Receptiveness
⦁ Words, Actions and Behaviors
⦁ Emotional Control
⦁ Personal Triggers and Self-Management Strategies
⦁ Sincerity in Words and Actions
⦁ Personal Responsibility
⦁ Communicate with Ownership
⦁ Personal Responsibility Model
⦁ Encourage Engagement
⦁ Words, Actions and Behaviors
⦁ Care About Others
⦁ Positive Attitude: Self-Reflection and Best Practices
⦁ Understanding and Managing Behaviors: Triggers, Root Causes, Response Choices and Possible Outcomes
⦁ Listen for Understanding: Strengths, Challenges and Strategies
⦁ Trustworthiness: Give it and Get it!
⦁ What it looks like – Best Practices
⦁ Practice: Giving and Accepting Feedback

Register Online

Who Should Attend

Individuals at all levels and functions within the workplace seeking to enhance their overall communication skills.

Upcoming Course Dates

November 8, 2018 8:30 am – March 3, 2024 5:04 am
Raleigh, NC

Registration Information

Member Cost: $259

Associate Member Cost: $359

Non-Member Cost: $459

Register Online

Cancellation Policy and Registration Deadline

Course Cancellation: If a course is cancelled, all registrants will be notified with a full registration fee refund.
Participant Cancellation and No Shows: Non-refundable registration fee after Registration Deadline of October 25, 2018.
Please contact Sue prior to the deadline if you are unable to attend.