NCAMES Hall of Fame Gets a New Member

Congratulations to New Bern’s Mike Harper, the latest public power legend inducted into the NCAMES Hall of Fame.

Enthusiastic hard worker, teammate, leader, fierce competitor, teacher, mentor, and friend—all words that come up when talking about Mike.

After working as a groundman for various contractors, Mike joined the City of New Bern as a 2nd class lineman back in November 1991. He retired in December 2022 as the Transmission and Distribution Manager, and he continues to share his expertise through consulting.

Charles Bauschard, Director of Public Utilities for the City of New Bern, nominated Mike for the Hall of Fame.

“During his 31 years with the City of New Bern, Mike set the standard for the lineman profession,” Charles said. Working his way up from groundman to manager, “he maintained an excellent safety record and expected no less from others working next to him.”

Mike served as an instructor in ElectriCities safety schools. And he assisted in numerous emergency events, including hurricanes, tornadoes, wildfires, and floods, helping restore power in communities across the state and the country.

A decorated rodeo competitor, Mike helped plan, construct, judge, and administer many rodeos for the American Public Power Association and NCAMES.

Mike is the only four-time NCAMES Overall Journeyman, and he was a member of the NCAMES rodeo team that won Overall Journeyman at the 2008 APPA rodeo in Indianapolis, Indiana.

Philip Hiatt, NCAMES president and Senior Electrical Engineer for the City of High Point, worked with Mike on the NCAMES Safety and Training Committee for many years.

“Mike is one of those people you don’t forget once you meet him,” Philip said. “He always had time to talk and would tell you how he was going to run a rodeo event, but he would say, ‘You still got to beat me.’”

“I am grateful for the contributions Mike made to our industry,” Charles added. “Mike has made this world, our industry, and the local community a better place to live.”

Congratulations Mike! And thank you for your years of dedicated service.

52 ElectriCities Members Recognized for Excellent Safety Records in 2023

Congratulations to the 52 ElectriCities member utilities that had no lost workday cases due to accidents or injuries in 2023.

Recipients of the 2023 ElectriCities Municipal Electric Safety Awards are:

North Carolina

Albemarle Laurinburg
Belhaven Lexington
Benson Lincolnton
Cherryville Louisburg
Clayton Maiden
Dallas Monroe
East Carolina University Morganton
Edenton New Bern
Elizabeth City New River Light & Power
Enfield N.C. State University
Farmville Pinetops
Fayetteville Public Works Commission Pineville
Forest City Scotland Neck
Fremont Selma
Gastonia Shelby
Granite Falls Smithfield
Greenville Utilities Commission Tarboro
Hamilton Walstonburg
Hobgood Washington
Hookerton Waynesville
Kings Mountain Western Carolina University
Kinston Wilson
Landis Winterville

South Carolina

Easley

Greer Public Works

McCormick Public Works

Newberry

Westminster

Virginia

Danville

ElectriCities Senior Safety & Training Specialist Mark Todd, CUSP, recognized each member for their perfect records and safe operating practices at the North Carolina Association of Municipal Electric System (NCAMES) conference on May 9.

Reporting on-the-job accidents and injuries is required by OSHA, but Mark says it’s not just for record-keeping and awards. The reports provide an opportunity for utility employees to revisit safe work practices, often with the help of the ElectriCities Safety & Training team.

The team uses the information to tweak training classes and to ensure they emphasize certain safety practices.

“If, for example, we’re seeing a lot of lineworkers with injuries caused by trips and slips, that tells us we need to review the importance of identifying hazards before work begins and staying aware of your surroundings while you work,” Mark said.

Even when everyone is committed to creating a culture of safety, injuries and accidents can still happen, he said.

“I appreciate and thank each member utility employee who is committed to safety and who completed 2023 with no accidents or injuries—whether or not your city or town received an award.”

For more information about the ElectriCities Municipal Electric Safety Awards, contact Mark Todd. And visit the ElectriCities website to learn about upcoming ElectriCities safety training classes.

Spotlight on ElectriCities Safety Instructor Ross Whitehurst

Ross Whitehurst teaches “Personal Protective Grounding – Underground Applications” at the 2024 Public Power Lineworkers Rodeo in Lafayette, Louisiana. He taught the class along with other members of the ElectriCities Safety & Training team.

The ElectriCities Safety and Training team brings many careers’ worth of experience and expertise to help lineworkers, meter technicians, and substation technicians throughout ElectriCities member communities gain the skills and expertise needed to work safely and advance their careers.

We’d like you to meet each of our instructors.

So far, we’ve introduced you to:

Next up is Ross Whitehurst, Supervisor of Safety & Training.

Ross has been a lineworker for 23 years. This month, he’s celebrating four years as an instructor at ElectriCities. Before joining ElectriCities, he served the Town of Tarboro for 19 years. That’s where he’s from. He and his wife, Kim, are the proud parents of Hailee, a junior at N.C. State University.

How did you get into linework?

I was working on a farm, doing landscaping, and coaching football at my old high school. I had just had one of those days at work when one of the assistant coaches, who was a line crew leader, asked me if I would like to try linework. So here I am.

What do you like best about teaching?

Interacting with the students and teaching the younger and older students new things about safety in linework.

Do you have a favorite class or school to teach?

At the rodeo, Ross also served as Chief Judge of an Apprentice event, “Single Phase Conductor Tie In with Armor Rods.”

Any school except transformer school. My favorite moment is when a student learns something new.

What’s the most important thing you want students to take away from class?

That they had fun and learned something from me in the school.

Ross said he likes to work, so students should expect a lot of that during class!

He’ll be teaching Advanced Underground School (ELT 212), May 13-17, in Maiden, North Carolina. He’s also scheduled to teach Advanced Lineworker School (ELT 116), Oct. 21-25, in Rocky Mount, North Carolina, and Substation Maintenance (ELT 221), Nov. 18-22, in Greenville, North Carolina.

View the full training schedule here. If you have questions about classes or registration, contact Susanne Taylor, Member Training and Engagement Specialist at ElectriCities.

9 ElectriCities Members Earn National Award for Outstanding Safety Practices

The American Public Power Association (APPA) presented Safety Awards of Excellence to nine ElectriCities of North Carolina member utilities for safe operating practices in 2023.

The award recognizes a utility’s comprehensive approach to safety, including its incident rate and the state of its safety program and culture.

Recipients of 2023 Safety Awards of Excellence are:

Group B (systems with 15,000 to 29,999 worker-hours of exposure)

  • Gold: City of Shelby, N.C.

Group C (systems with 30,000 to 59,999 worker-hours of exposure)

  • Gold: Wake Forest Power (N.C.)

Group D (systems with 60,000 to 109,999 worker-hours of exposure)

  • Diamond: City of Gastonia, N.C.
  • Gold: City of Rock Hill, S.C.

Group E (systems with 110,000 to 249,999 worker-hours of exposure)

  • Diamond: City of Concord, N.C.
  • Diamond: City of New Bern, N.C.
  • Diamond: Wilson Energy (N.C.)

Group F (systems with 250,000 to 999,999 worker-hours of exposure)

  • Diamond: Fayetteville Public Works Commission (N.C.)
  • Gold: Greenville Utilities Commission (N.C.)

“Safety is the top priority for ElectriCities and for our members, and creating and maintaining an exceptional safety program goes much deeper than ensuring employees wear the right equipment each day,” said Craig Batchelor, ElectriCities Manager of Safety and Training. “It takes developing an organization-wide mindset and culture of safety and then doing the work each day to maintain it. I commend these public power providers for their dedication.”

According to an APPA news release, 147 utilities nationwide earned Safety Awards of Excellence for 2023 out of the 160 utilities that entered.

To determine award winners, APPA first categorized entrants according to their number of worker-hours. APPA scored each entrant based on leading indicators—proactive, preventative, and predictive measures; lagging indicators—the occurrence and frequency of past events; and the overall state of their safety programs and culture during 2023.

For 2023, APPA evolved its safety award program “to provide a more comprehensive and holistic approach in highlighting the definition of safety,” according to its website. Scores now result in certificates being awarded in three levels: Diamond, Platinum, and Gold. APPA members can find more information on 2023 updates and scoring in APPA’s Safety Awards of Excellence Application Guidebook.

“In our industry, safety has to be top of mind all day every day,” said Scott McKenzie, Chair of APPA’s Engineering and Operations Conference safety track and Senior Director of Member Training & Safety at AMP Inc. “These honored utilities have demonstrated a commitment to safety that runs through every aspect of their organizations.”

See the national list of 2023 Safety Awards of Excellence honorees at www.PublicPower.org.

Visit the Awards and Accolades page on the ElectriCities website for a list of awards ElectriCities member utilities have won during the past few years.

10 ElectriCities Members Earn RP3 Designation

Ten ElectriCities of North Carolina member utilities have earned the Reliable Public Power Provider (RP3) designation from the American Public Power Association for providing reliable and safe electric service.

The RP3 designation lasts for three years and recognizes public power utilities that demonstrate proficiency in four key disciplines:

  • Reliability
  • Safety
  • Workforce development
  • System improvement

Receiving it demonstrates to community leaders, governing board members, suppliers, and service providers a utility’s commitment to its employees, customers, and community, according to APPA.

RP3 designations are awarded in three levels based on the number of points a utility earns in each of the four disciplines. Diamond is for 98-100 points, Platinum is for 90-<98 points, and Gold is for 80-<90 points.

Congratulations to these 2024 RP3 designees:

Diamond Level

  • Town of Granite Falls, N.C.
  • High Point Electric Utility (N.C.)

Platinum Level

  • Greenville Utilities Commission (N.C.)
  • City of Kinston, N.C.
  • Town of Smithfield, N.C.
  • Wake Forest Power (N.C.)

Gold Level

  • City of Gastonia, N.C.
  • City of Shelby, N.C.
  • Orangeburg Department of Public Utilities (S.C.)
  • Greenwood Commissioners of Public Works (S.C.)

“Earning RP3 designation is a significant achievement,” said Andy Fusco, ElectriCities Chief Strategy Officer. “The rigorous application process not only measures a utility’s current state, it also ensures that the utility has the sound business practices in place to continue safely delivering reliable electricity to its customers for years to come.”

The 10 ElectriCities member utilities are part of 91 utilities nationwide that earned the designation in 2024. In North Carolina, 23 public power communities hold RP3 designations—more than in any other state, and 28 ElectriCities members across the Carolinas and Virginia are RP3 designees.

“Congratulations to all our RP3-designated members,” Andy said. “Their efforts reflect their commitment to their customers and communities and will help them successfully work through the strategic plan for public power in our region.”

A full list of the ElectriCities member utilities with RP3 designation is available on the Awards and Accolades page on the ElectriCities website. A national list of designees is available at www.PublicPower.org.

APPA Recognizes 25 ElectriCities Members for Exceptional Reliability in 2023

Congratulations to the 25 ElectriCities of North Carolina member utilities that received national recognition for achieving exceptional electric reliability in 2023:

  • City of Albemarle, N.C.
  • City of Gastonia, N.C.
  • City of Laurinburg, N.C.
  • City of Lumberton, N.C.
  • City of Monroe, N.C.
  • City of Newberry, S.C.
  • City of Newton, N.C.
  • City of Rocky Mount, N.C.
  • Greenwood Commissioners of Public Works (S.C.)
  • Martinsville Electric Department (Va.)
  • New River Light & Power (N.C.)
  • North Carolina State University (N.C.)
  • Seneca Light & Water (S.C.)
  • Town of Apex, N.C.
  • Town of Clayton, N.C.
  • Town of Cornelius, N.C.
  • Town of Front Royal, Va.
  • Town of Huntersville, N.C.
  • Town of Landis, N.C.
  • Town of Louisburg, N.C.
  • Town of Maiden, N.C.
  • Town of Pineville, N.C.
  • Town of Tarboro, N.C.
  • Town of Wake Forest, N.C.
  • Wilson Energy (N.C.)

Each earned a Certificate of Excellence in Reliability from the American Public Power Association (APPA).

“Our member utilities’ devotion to their local communities is best expressed through their relentless efforts to keep the lights on through any storm, challenge, or natural disaster,” said Sherri Callery, Manager of Grid Innovation at ElectriCities. “We congratulate these utilities and commend them for their unwavering commitment to maintaining safe and reliable electric service.”

Honorees have been tracking their power outage and restoration data through APPA’s eReliability Tracker. Using the web-based subscription service—an ElectriCities member benefit—utilities can collect, categorize, and summarize outage and restoration data and run reports throughout the year.

Once a year, APPA’s Reliability Team compares this data to national statistics that the U.S. Energy Information Administration (EIA) tracks for all types of electric utilities. APPA awards Certificates of Excellence in Reliability to those utilities that have a System Average Interruption Duration Index (SAIDI) in the top 25% of utilities nationally.

“This year, we had an impressive increase in the number of ElectriCities members achieving this recognition—56% more than last year,” Sherri said. “That illuminates the effectiveness of our members’ leadership, collaboration, and mutual support, resulting in improved public power reliability across the region.”

Public power customers are without power for less than half the amount of time customers of other power providers are, according to national averages reported to the EIA.

North Carolina’s public power customers fare even better. They experience 41.5% fewer outages than customers of other power providers in the state. And when the power does go out, the outage lasts, on average, only about one-third as long as those with other providers.

“Tracking outages unlocks valuable, actionable data,” Sherri said. “It enables you to benchmark your utility’s reliability, uncover areas you can improve, and showcase outstanding reliability as part of the critical value your public power utility provides.”

If you’re an ElectriCities member interested in tracking your utility’s reliability, please contact Sherri Callery.

See the national list of 2023 Certificate of Excellence in Reliability recipients at www.PublicPower.org. For a list of awards ElectriCities member utilities have won, visit the Awards and Accolades page on the ElectriCities website.

Spotlight on ElectriCities Safety Instructor Jeff Freeman

Jeff Freeman goes over a job briefing in the training yard during an ElectriCities class

The ElectriCities Safety and Training team brings several careers’ worth of experience and expertise to help lineworkers, meter technicians, and substation technicians throughout ElectriCities member communities gain the skills and expertise needed to work safely and advance their careers.

We’d like you to meet each of our instructors.

So far, we’ve introduced you to Senior Safety & Training Specialist Mark Todd and to Craig Batchelor, ElectriCities’ Manager of Safety & Training.

Next up is Senior Safety & Training Specialist Jeff Freeman.

Jeff is from the northwest part of Gaston County, in the Bessemer City and Cherryville areas. He and his wife have three kids. Their two girls are 24 and 26, their son is 12, and they have a 15-month-old granddaughter. A huge fan of the outdoors, Jeff loves working outside, hunting, fishing, and seeing the world.

He’s been a lineworker for 29 years. This May, he’ll celebrate four years as an instructor at ElectriCities.

How did you get into linework?

I was raised working on a farm. When I graduated from high school, I wasn’t sure what I wanted to do. My friend’s dad said I would make a good hand on an electric underground residential crew for Pike Electric and gave me a job. I had no idea about electricity or how it worked.

What do you like best about teaching?

Lineworkers demonstrate their skills in ElectriCities’ Climbing School, instructed by Jeff Freeman (blue shirt)

When I see a student pick up on something they didn’t know or understand. This makes me feel like I’m helping them succeed and making them better.

Do you have a favorite class or school to teach?

Basic classes are usually my favorite. These guys are usually new to the industry and are eager to learn. They are sponges soaking up everything you give them.

What’s the most important thing you want students to take away from class?

That they work in a hazardous industry and, by the choices they make by following all safety rules and procedures, they will be safe.

Jeff will be teaching Substation Operations School, April 22-26, in High Point, North Carolina. He’s also slated to teach Climbing School, Aug. 5-9, and Intermediate Lineworker School, Sept. 23-27, both in Maiden, North Carolina.

View the full training schedule here. If you have questions about classes or registration, contact Susanne Taylor, Member Training and Engagement Specialist at ElectriCities.

Tips to Save Energy (and Money!) all Spring and Summer

Are you looking to beat the heat and hold on to more of your hard-earned cash? We’ve got you covered! The following tips can reduce your electric use and lower your monthly energy bill.

Change dirty air filters. Dirty filters make your HVAC unit work up to 15% harder. That means it uses more energy to get results. And using more energy means a higher bill! Ditch the dirty filter and swap it for a fresh, clean one each month. Cheap filters work just as well as the more expensive kind. Your unit (and your monthly bill) will thank you!

Set your thermostat to 78°F. For every degree above 78°, you’ll save 3-5% on cooling costs. The reverse is also true, so for every degree below 78°, your bill will increase by 3-5%.

Use a ceiling fan along with your AC. A fan can make you feel 4° cooler and costs only pennies to operate. But remember: Ceiling fans cool people, not rooms. Turn them off when you’re not in the room.

Close the window shades. Blocking the sun is a simple way to cool your home, especially during the hottest times of the day.

Check the weather stripping around your doors and windows. Try the dollar test. Close a door or window on a dollar bill and try to pull it loose. If it slides out easily, you need to replace your weatherstripping. A 1/8-inch gap around a door or window lets out the same amount of air as a 2 1/2-inch hole in your wall. Yikes! Keep the cool air inside your home!

Get your central AC system checked by a professional once a year. An improperly running unit can bump up your monthly bill.

These tips only touch the surface. For a full spectrum of ideas on using less energy—and reducing the risk of getting scorched by a high electric bill, visit energy.gov/save.

Business Facilities Magazine Names ElectriCities a Top Utility

ElectriCities of North Carolina, Inc., has again been named one of the nation’s top utilities by Business Facilities, a leading economic development and site selection magazine.

Since 2017, the publication has selected its annual list of the country’s leading utilities based on their work in advancing the industry, engaging the community, and helping bring economic development to their coverage areas. ElectriCities has been on the list every year.

Announcing ElectriCities as a top utility for 2024, Business Facilities highlighted ElectriCities’ Industrial Electrification & Efficiency Grant Program, “a powerful new tool available to support existing business and industry within North Carolina’s public power communities,” Business Facilities editors wrote.

The competitive grant program enables commercial and industrial electric customers to make energy efficiency improvements within their facilities. ElectriCities piloted the program in 2023 and is considering expanding it in 2024.

Business Facilities also highlighted two recent ElectriCities-driven economic development successes in North Carolina public power communities:

1) Redevelopment of an abandoned and previously contaminated former furniture manufacturing site in the public power community of Drexel, North Carolina.

“ElectriCities assembled a group of partners, including federal, state, and local level agencies and grantors, to acquire the property, clean up the environmental contamination, and raise more than $6 million to add the infrastructure required for a modern, rail-served industrial site,” wrote Business Facilities editors.

2) Siemens Mobility breaking ground on its $220 million advanced manufacturing and rail services facility at one of ElectriCities’ shovel-ready Smart Sites in the public power community of Lexington, North Carolina.

“ElectriCities also helped Siemens meet its environmental and sustainability goals by working with the company to develop a strategy to support facility operations with renewable energy,” wrote the editors.

“The projects Business Facilities cited exemplify the diverse opportunities in public power communities across North Carolina, where one size does not fit all,” said Carl Rees, Manager of Economic and Community Development at ElectriCities. “ElectriCities works with each community to attract businesses and grow their economies according to each community’s unique strengths.”

Learn more about how ElectriCities supports economic development in North Carolina public power communities at www.ElectriCities.com/EconDev.

Excellence Lives Here: People

ElectriCities of North Carolina, Inc., presented 15 North Carolina communities with Public Power Awards of Excellence at ElectriCities’ 2023 Annual Conference in Myrtle Beach, South Carolina. The awards reflect public power’s strategic priorities, recognizing exceptional achievement in the following categories: Future-focused, Strengthen Public Power, Provide Superior Power, Customer-centered Innovation, and People.

To continue the celebration, we’re sharing more about each award category and highlighting a few of the communities whose efforts stand out. As you learn about the endeavors in public power communities throughout our region, it becomes clear that excellence lives here.

The People Award celebrates communities that leverage our people as our greatest asset. Maintaining a culture of service excellence in the face of a changing workforce and technology landscape demands that communities attract, develop, and retain a new, diverse generation of utility leaders.

2022 Winners:

  • Albemarle
  • Fayetteville PWC
  • Greenville Utilities Commission
  • Kinston
  • Maiden
  • New Bern
  • New River Light and Power
  • Rocky Mount
  • Statesville
  • Wilson

Fayetteville Public Works Commission (PWC) promotes success for their People through several initiatives that expand career pathways for employees at all levels.

To expand early-career pathways, Fayetteville PWC attends career fairs and school-organized events to teach students about careers in public power. Fayetteville PWC partners with Cumberland County Schools to employ students for six weeks during the summer and offers a summer intern program for college students.

Fayetteville PWC employees receive training and resources, mentorship, and an individualized plan to help them progress in their careers.

Through these initiatives, Fayetteville PWC proves how much it values its people and exemplifies the spirit of our People-focused Public Power Award of Excellence.

The City of Kinston proves it values People as its greatest asset with a new pay scale for full-time employees, including those in the electric and customer service departments.

With the new transparent pay scale, employees receive a promotion and a salary increase for completing ElectriCities’ career development programs.

The career development programs encourage lineworkers and customer service employees to advance their careers while improving their knowledge and skills.

Continue learning about the excellence that lives here by reading about the Future-focused Award, the Strengthen Public Power Award, the Provide Superior Power Award, the Customer-centered Innovation Award, and the communities that exemplified them in 2022.